Privacy Policy
Progressive Diagnostics Pty Ltd (ABN 76 150 550 799) is bound by the Australian Privacy Principles as set out in the Privacy Act 1988 (Cth).
Overview
Progressive Diagnostics Pty Ltd (“Progressive”) ABN 76 150 550 799 is bound by the Australian Privacy Principles as set out in the Privacy Act 1988 (Cth) (“Privacy Act”).
Progressive has adopted all principles set forth in the Australian Privacy Principles that govern the collection, use, disclosure, quality, security, access and correction of personal information. “Personal information” means any information or an opinion about an identified individual or an individual who is reasonably identifiable, whether the information is true or not and whether the information or opinion is recorded in a material form or not.
This Privacy Policy applies to all personal information that Progressive may collect, use and disclose, whether that information is manually or digitally processed.
Personal Information
Progressive collects personal information when we provide our services to you and our clients. Progressive usually collects personal information such as your name, address, telephone numbers, email, financial information, credit information and, in some instances, your date of birth.
Generally Progressive will tell you why we are collecting information, when we collect it and how we plan to use it, or this will be obvious at the time of collection. Progressive collects the information of our employees, our clients, customers of our clients, employees of our clients, business contacts and contractors.
Progressive usually collects personal information directly from you although sometimes we may use agents or service providers to do this for us. Progressive may also acquire lists from other sources, both from other companies and from public documents.
Sensitive Information
We may also collect sensitive information about an individual, which includes healthcare information, medical records and drug test information. We will not collect sensitive information about an individual unless the individual consents to the collection of the information and the information is reasonably necessary for one or more of our functions or activities, or as permitted or required under law.
We will not use sensitive information collected from an individual for the purpose of any direct marketing unless you have consented to the use or disclosure of the sensitive information for that purpose.
Use of Information
Progressive uses personal information collected from you to provide our services to you, to fulfil administrative functions associated with these services (for example billing), to enter into contracts with you or third parties, and for direct marketing and client relationship purposes.
We will not use or disclose personal information for a purpose other than: as set out in this Privacy Policy; a purpose you would reasonably expect; a purpose required or authorised by law; or a purpose for which we have otherwise sought your consent.
When you are online, Progressive collects information regarding the pages within our network which you visit and what you click on.
Disclosure of Personal Information
Progressive does not disclose personal information that it holds about clients or recipients to third parties without their consent, unless permitted under the Privacy Act 1988 (Cth) or otherwise required by law. Progressive respects the privacy of users visiting our website and does not share any personally identifiable information with any third parties.
Progressive may disclose limited personal information to local or overseas agents for the purposes of direct marketing. The countries outside of Australia where we are likely to disclose your personal information include the USA and UK. Progressive will obtain your consent or provide you fair warning if we are to disclose your personal information to an overseas recipient.
Use of Aggregate Data
Progressive may collect certain non-personal information to optimise our goods and services, including our web pages for your computer (for example, the identity of your Internet browser, the type of operating system you use, your IP address and the domain name of your Internet service provider). Progressive may use such non-personal information for internal purposes, including but not limited to improving the content of our sites.
Progressive may use personally identifiable information in aggregate form to improve our goods and services, including our web sites, and make them more responsive to the needs of our customers.
Data Integrity
Progressive only uses personal information necessary to perform the Services requested. Occasionally, Clients provide more personal information than is necessary for that purpose (for example, providing us with a name, street address and email address, when only the name and email address are necessary). In such cases, Progressive identifies and utilises the required data. The rest of the data remains secure and unused until it is destroyed or returned to the Client, upon request.
Progressive only stores personal information when specifically requested to do so by the Client, or as part of a standard back-up and archiving process. All archived files are stored in a secure facility.
Data Security
Progressive utilises reasonable and appropriate protections to ensure that personal information in its care is not misused, interfered with, lost, or accessed or modified without proper authorisation. Access to personal information stored on Progressive servers is restricted to those employees or contractors who require such access to perform a legitimate business purpose relating to the Services, maintenance, internal security or other related issues.
All Progressive employees and contractors, as a prerequisite for employment, are required to sign a strict and detailed confidentiality agreement.